Get To Know Our Doctors

Kathleen Moran

BA, CVP
Practice Manager

After 20 years managing international marketing departments for Kodak and Bausch and Lomb, Kathleen transitioned to Veterinary Medicine, earning a Certified Veterinary Practitioner designation in 2018, the same year her daughter graduated from Michigan State Veterinary School. Kathleen managed a veterinary surgical practice near Albany, NY, for five years before accepting her current position as Practice Administrator at Quartet Veterinary Hospital –Surgery.

Kathleen is responsible for the daily management of the medical building that houses Quartet Veterinary Hospital –Surgery as well as the separately owned Veterinary Emergency Care and Veterinary Rehabilitation Care.

As the Practice Administrator of Quartet Veterinary Hospital, she oversees the daily operation of the practice with the Medical Director, Jack Gallagher, DVM, DACVS. Her daily duties include oversight of HR, marketing, payroll, finance, inventory, and direct involvement in issues that require additional client support.

She is especially proud of the passion and skills the Quartet Surgery team brings to the Triangle Region. “We have the most experienced and accessible surgical team in the Triangle region. If your need a surgeon, you will see a surgeon. We will get your pet seen. That is what we do. Surgery is all we do every day, and we are good at it.”
Kathleen graduated from St. Bonaventure University with a BA in Communications.

Amanda “Mandi” Arwood

BA, RVT
Patient Care Manager
Surgical Communications Coordinator

Mandi, an NC Registered Veterinary Technician, works in tandem with the Anesthesia Director to manage the workflow of the nursing team. While Dr. Smith manages the OR team, Mandi manages the team responsible for the post-surgical nursing care of the patient’s care and client education. “I am proud of the work; our team does every day to ensure our patients get a high -standard of care while ensuring the clients are empowered with the tools they need to be good caregivers for their post-surgical pet.” The patient care team spends as long as it takes to ensure each client understands how to properly prepare the home environment for the arrival of the surgical patient, as well as how to properly exercise and medicate the patient.

Mandi also supports the surgeons by triaging DVM and client calls, helping to work in urgent cases, refilling medications, and staying a step ahead of schedule to ensure we are there for the patients who need us. A technology aficionado, Mandi runs the CT diagnostics and has trained other team members. She is quick to jump in to solve technology issues within the workflow.

Mandi worked in general practice for eight years before joining the Quartet Veterinary Hospital -Surgery team in 2020. She has a bachelor’s degree in Psychology from Westminster College, an RVT license from NC, and is Fear Free Certified.

Jennifer “Jenn” Finn

Client Finance Manager

With over 17 years of finance experience in Veterinary Specialty Medicine, Jen has brought a wealth of knowledge to the practice since joining in 2017.

Jenn is the person who is responsible for preparing estimates for the surgical treatment plans. This requires a working knowledge of the proposed surgical plan and the cost of delivering those treatments. Estimating, evaluating, and understanding the cost of surgery is a vital component of preparing accurate client estimates and is a critical step toward controlling costs for the client.

Jenn works closely to monitor and execute our pricing strategies, audit invoices, and manage accounts receivables. At the end of the day, she is the one to run the reports and close the financial day. Jenn is an asset to the front desk, where she assists with everything from invoice corrections to assisting with discharge preparation and answering unusual questions that Jenn, with her “encyclopedia of odd knowledge,” can address.

Jenn attended NC State, where she pursued accounting courses.

RECOVER Certified

RECOVER CPR is the only official veterinary CPR certification recognized by the American College of Veterinary Emergency and Critical Care (ACVECC) and the Veterinary Emergency and Critical Care

RECOVER Certified BLS Rescuers® (basic) and RECOVER Certified ALS Rescuers®(Advanced) are prepared for the ultimate emergency through the knowledge and skills required to give their patients the best chance of survival.

All of our surgical veterinary technicians have passed the rigorous testing to become certified in both Basic (BLS) and Advanced (ALS)

What is a Board-Certified Surgeon?

Most primary care veterinarians complete undergraduate training, followed by four years of veterinary school—then they can start or join a practice. However, a boarded veterinary surgeon goes through additional training after veterinary school.

This advanced training entails, at minimum, a 12-month internship followed by three years in a residency program that meets the stringent guidelines of the American College of Veterinary Surgeons (ACVS). Candidates then take a rigorous examination. A diplomate of the ACVS with credentials denoted as DACVS, is certified as a specialist in surgery and is referred to as a “board-certified surgeon”.

A board-certified surgeon may be needed for procedures that:

• Require more specialized training
• Are advanced or uncommon, including fractures, cancerous tumor removal, emergency surgery, etc.
• Require specific or more advanced surgical and/or testing equipment such as ultrasound, CT, and MRI.
• Pose a higher risk to your pet’s outcome or life